Privacy Policy

Welcome to Book Odyssey. We value your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, interact with our services, or make purchases through our platform.

We may collect the following types of information:

• Personal information: when you register an account or make a purchase, we may collect your name, email address, shipping address, and payment details.
• Browsing information: data about your interaction with our website, including IP address, browser type, device information, and cookies (see our Cookie Policy for details).
• Communication: records of your communications with our customer support team for quality assurance and support purposes.

We use your information for the following purposes:

• Order processing: to process and fulfil your orders, including shipping, payment processing, and order confirmation.
• Personalisation: to enhance your shopping experience by recommending titles based on your browsing and purchase history.
• Communication: to send transactional updates, order notifications, and marketing communications with your consent.
• Analytics: to analyse website performance, user behaviour, and trends so we can improve our services.

We may share your information with:

• Service providers: trusted third parties who assist us in running our business, such as payment processors, shipping companies, and marketing agencies.
• Legal requirements: when required by law, we may disclose your information to comply with legal obligations, protect our rights, or respond to legal requests.

You have the right to:

• Access the personal data we hold about you.
• Rectify inaccurate or incomplete data.
• Request the deletion of your data under certain circumstances.
• Object to the processing of your data for marketing purposes.
• Withdraw any consent you previously provided, at any time.

We employ industry-standard security measures to protect your data.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Your data may be transferred and processed in countries outside your jurisdiction.

We take appropriate steps to ensure your data remains protected, consistent with applicable data protection laws.

Our services are not intended for individuals under the age of 16. We do not knowingly collect or maintain personal information from children.

We reserve the right to update this Privacy Policy periodically. The latest version will be posted on our website with the effective date.

If you have questions or concerns about this Privacy Policy, please reach out using the details on our Contact page.